Product
Order Ledge covers the whole path from the customer email to a completed production order, so your team works from one accurate record instead of a crowded inbox.
Capture orders directly from customer emails without changing how customers place orders.
Connect a shared mailbox such as orders@yourcompany.com. Order Ledge separates genuine customer orders from promotions and internal messages, then creates an order record for each one.
Extract order details from PDF files, spreadsheets, documents, images, and email body content.
Line items, quantities, dimensions, materials, customer references, delivery addresses, and requested dates are pulled into structured fields your team can check at a glance.
Review, edit, approve, reject, or request missing information before sending an order to production.
Every order waits in a clear review queue. Managers see what was extracted, what is uncertain, and what is missing, then approve with full confidence.
Track orders through approval, scheduling, production, quality checks, dispatch, and completion.
Each order carries a live status so operations and customer service always know where a job stands without walking to the floor.
Keep customer updates, revisions, questions, and requests connected to the correct order.
Follow up emails attach themselves to the order they belong to, so a revised quantity never sits unnoticed in a personal inbox.
Update SharePoint, Excel, Google Sheets, cloud storage, databases, and other business systems.
Approved orders can be written to the tools your team already relies on, so nobody retypes the same information twice.
Maintain a record of every email, attachment, approval, revision, note, and status change.
When a customer questions a delivery or a specification, the full trail is one click away with timestamps and the person responsible.
Control what administrators, managers, production teams, customer service teams, and viewers can access.
Give the floor the information they need to build, give managers approval authority, and keep commercial detail restricted.
A short demonstration shows how your purchase orders would be captured, reviewed, approved, and tracked.