How it works
From Inbox to Production in One Clear Workflow
Your customers keep emailing orders the way they always have. Order Ledge does the organizing so your team can spend its time on production rather than on retyping.
- 1
A customer sends an order
Your customers keep emailing purchase orders, revisions, and delivery requests exactly as they do today.
- 2
Order Ledge reads the email and attachments
The message body, PDF files, spreadsheets, documents, and scanned purchase orders are all read for order details.
- 3
Order information is organized into a structured record
Customer, reference, line items, quantities, specifications, and requested dates land in one clear order record.
- 4
A manager reviews and approves the order
Your team verifies the details, edits anything that needs correcting, and approves or requests clarification.
- 5
Connected business systems are updated
Approved order information flows into SharePoint, Excel, Google Sheets, databases, and internal applications.
- 6
Production receives the approved order
The floor works from one confirmed record, with every attachment, note, and revision attached to it.
Review queue
Managers Approve From One Clear View
Every incoming order arrives with its extracted detail, its source attachments, and a clear status, so approval takes seconds rather than a search through folders.
Order Ledge workspace, Monday 11 August
6
New orders
4
Awaiting approval
11
In production
2
Needs clarification
| Order | Detail | Due | Status |
|---|---|---|---|
OL 4821 Northgate Pallets | 1200 x 800 heat treated pallets, 640 units | 12 Aug | New |
OL 4818 Braemar Packaging | Double wall cases, 5 ply, 3200 units | 13 Aug | Awaiting approval |
OL 4809 Halden Food Group | Printed trays, weekly schedule week 33 | 14 Aug | In production |
OL 4802 Verity Fabrication | Mild steel brackets, drawing revision B | 15 Aug | Needs clarification |
OL 4796 Larkfield Joinery | Oak worktops, satin finish, 24 units | 18 Aug | Dispatched |
Customer updates
Braemar Packaging
Please increase case quantity to 3600 for OL 4818
Halden Food Group
Delivery for week 33 should arrive before 07:00
Verity Fabrication
Confirming revision B is the drawing to build from
Recent activity
- 09:41Braemar Packaging sent a revised quantity for OL 4818
- 09:12Order OL 4809 moved to production by Sarah Whitcombe
- 08:55Purchase order PDF extracted for OL 4821
- 08:30Clarification requested on drawing revision for OL 4802
Order history
Every Message Stays With the Order
Revisions, delivery changes, and customer questions attach themselves to the correct order, with a full record of who did what and when.
Order OL 4818
Braemar Packaging, double wall cases
Purchase order received
04 Aug, 08:12, from purchasing@braemarpackaging.com
Order for 3200 double wall cases, 5 ply, delivery requested for 13 August.
Attachment extracted
04 Aug, 08:12, PO 55219.pdf
Line items, board grade, and delivery address read into the order record.
Order approved
04 Aug, 10:45, by Daniel Reece, Operations Manager
Specification confirmed against the customer agreement and released to planning.
Customer revision
06 Aug, 14:03, reply on the same thread
Quantity increased to 3600 cases. Revision attached to order OL 4818 automatically.
Dispatch scheduled
12 Aug, 16:20, by Priya Nandra, Production Planner
Collection booked for 13 August with the revised quantity confirmed.
Ready to Bring Order to Your Order Process?
See how Order Ledge can help your team capture, review, approve, and track customer orders without relying on crowded inboxes and manual data entry.